Improving Maintenance and Inspection: The Case For ML Voice

Ask any fleet manager the value of having every tech doing a M&I process the exact same way every time and they’ll give you different answers on why it’s valuable, but they’ll all agree on one thing: the value of process adherence is enormous. With improved efficiency, operational insights, and less time and money lost to safety incidents, a Mountain Leverage M&I voice solution can help you reach your goals.
A smiling voice worker wearing a headset and pulling a cart

The automotive and fleet industry is becoming more competitive every day and maintaining the status quo is no longer an option. Now more than ever, successful businesses are those that strive to improve the way things are done. Many businesses are turning to voice solutions as a way to generate valuable ROI in the short term, while also setting themselves on a path to future automation. When it comes to using voice for maintenance and inspection (M&I), Mountain Leverage offers three key benefits: reliability, safety, and efficiency.

Ensuring Reliability

Reliability means more than just knowing that the job is done right the first time. It also means knowing that no steps have been missed. Since voice talks workers through the job as they go, there’s no chance of a worker forgetting to fill in a box, take a picture, or scan a barcode. It also means that the worker is free to focus on the task, rather than trying to remember what comes next, or worse, creating their own order and jumping around as they see fit.

When a process is perfectly reliable, the data follows. What value could you gain from knowing precisely how long each task takes to perform, which employees are improving their numbers or lagging behind, or what components are most often in need of attention?

Prioritizing Safety

All Mountain Leverage voice solutions are Hands-Free, Eyes-Free™. Workers no longer need to juggle clipboards and bulky android devices or tablets with tools or spare parts, keeping both hands and eyes free to work safely. ML hardware is also built with durability in mind, and is easily able to handle rugged environments like the underside of a vehicle or busy repair area. Both internal and external periodic training and recertifications are also implemented into our M&I approach. These certifications not only ensure technicians are up-to-date with the latest safety protocols but also save time during routine reviews. By standardizing training, you can rest confidently in the knowledge that all team members are well-equipped to handle any situation safely and efficiently.

Optimizing Efficiency

One of the goals of Mountain Leverage’s voice-directed maintenance and inspection process is to optimize close-proximity and similar work. Our process recommendations are based directly on real-world observation of your operations alongside decades of industry experience. ML voice can even turn two-person jobs into one-person tasks. This not only saves time and money, but also minimizes the possibility of errors that can occur during handovers and communication between team members.

The Value of Process Adherence

Ask any warehouse manager the value of having every tech doing a process the exact same way every time and they’ll give you different answers on why it’s valuable, but they’ll all agree on one thing: the value of process adherence is enormous. With improved efficiency, operational insights, and less time and money lost to safety incidents, a Mountain Leverage M&I voice solution can help you reach your goals. Ready to chat with one of our experts about implementing voice in your organization, or have questions about M&I? Let us know so we can get the conversation started.