Just What the Voice Doctors Ordered – How Health Checks Can Enhance Your ML Voice System
When you start working with Mountain Leverage to implement or support your voice system, we are committed to keeping your system and crew operating at peak performance. That’s why, in addition to the expert services of our 24/7 support team, we offer on-site health checks.
Q: What is a health check?
A: Just like you may run diagnostics on a vehicle to make sure it’s driving as smoothly as possible, we suggest bringing us in to perform a health check for your voice system when you want to ensure your current system and processes are operating correctly and to identify ways to enhance and expand on the value you’re getting from your ML voice solution.
Q: What do you check for?
A: First, we meet with your team and hear your thoughts on how the system is working so far. Then, we walk through your total operations and the flow of goods from receiving to loading, making observations of what’s working and what could be working even better. Finally, we immediately make time to consult and analyze every aspect of your voice processes and system before reviewing our recommendations with you.
Q: Do I need a health check if everything is working the right way? How often do I need one?
A: Health checks are vital if you notice an issue impacting your workers’ productivity or your system’s performance, but they’re also a service we provide to any of our voice users who simply want to improve upon what is already working. A quick tune up on your car keeps it running smoothly for thousands of miles, and similar routine preventative maintenance on your voice system often mitigates inefficiencies and issues down the road. Request a health check anytime!
Q: What kinds of improvements have you made from health checks?
A: We’ve enabled additional processes with voice to improve overall productivity, refreshed batteries and other hardware, discovered better voice commands, configured vehicle mounts, upgraded servers, redesigned check digits, identified needs for more training documentation, and made recommendations for employee safety and hygiene. We also offer additional training while on-site, and we provide documentation for all of our observations, recommendations, and courses of action. Recently, we detected, diagnosed, and repaired a server issue before it became a critical problem for a customer. Our health checks truly can save your operational health!
Q: Is it worth it?
A: Yes, 100%! Unlike other companies that may sell you a support visit and sneak in ways to bill you for unnecessary changes they recommend, we show up to our health check visits with YOUR outcomes in mind. That’s why the very first thing we do is talk with you and learn what’s most important to your team.
If you’re ready to schedule a health check with Mountain Leverage or want to learn more, reach out. We’ll look forward to seeing you!