Getting Ahead of Voice User Privacy Legal Concerns

As warehouse workers across the country are suing over privacy concerns, Mountain Leverage is committed to championing you and all of our voice customers. If you’re using a Honeywell voice system, here is a summary of the lawsuits and a flyer to help your internal team prepare and mitigate risk.

What’s going on?

Voice users are claiming that their employers did not adequately inform them of how their speech recognition files would be used and stored, violating a Biometric Information Privacy Act (BIPA).

Where has this happened?

PetSmart agreed to a $425,000 settlement with their warehouse workers who were using Honeywell voice technology.

Whole Foods settled for $300,000.

Another grocery chain is facing a lawsuit now.

What should we do?

It’s important to work with your legal counsel and human relations teams on how best to comply with BIPA. Mountain Leverage has provided our voice customers with the following proactive resources to get ahead of potential risk:
  • Our 4-step flyer that you should review internally and with legal counsel to begin forming your plan
  • Heads Up Podcast Part 1 featuring our CEO and data privacy lawyer Laura Balson, addressing the exponential BIPA risk and consequences facing employers
  • Heads Up Podcast Part 2 featuring economist Kaitlyn Harger, discussing the real economic impact of BIPA rules on businesses and consumers, and what to do about it

The Mountain Leverage P.A.C.T. means we don’t back away from challenges. Together, we can focus on doing what’s best for your workers and your business, while keeping your operations performing efficiently.

This content is for informational purposes only and does not constitute legal advice.