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SOLUTION: HIRE A DIVERSE WORKFORCE<\/h5>\r\n\r\n
When a pool supply company had just eight weeks in a summer to make enough revenue to last the rest of the year, but they couldn’t find qualified employees to make it happen in their warehouses, they pushed their search for workers further and wider and came across an increasing population of willing workers who don\u2019t speak English. Lacking bilingual supervisors and knowledge on training for non-native English speakers, this company turned to Mountain Leverage for trusted expertise of the industry and multilingual warehouse voice picking solutions that could help.<\/p>\r\n\r\n
\u201cWe were 12 to 15 workers behind, so we are thankful for an influx of Spanish-speaking employees who are looking for jobs,\u201d said the Director of Fulfillment and Logistics.<\/p>\r\n\r\n
Mountain Leverage’s multilingual voice picking tools<\/a> are completely customizable for unique warehouse needs, including the implementation of up to 37 different languages in one-way voice dialogue (the system gives instructions in one language and the operator speaks back in another) or two-way dialogue (both the system and the operator speak in a language other than English).<\/p>\r\n\r\n Thanks to Mountain Leverage\u2019s VoiceSupervisor mobile application<\/a>, it doesn\u2019t matter what language an individual or group of employees is speaking on the job — VoiceSupervisor tracks every word and translates the dialogue back into English for management to follow along. That means that this pool supply company could successfully hire a new group of employees, get them trained quickly<\/a> in their own language, and have them picking product on their very first day of work.<\/p>\r\n\r\n <\/p>\r\n\r\n I can’t take RF scanning to these new hires because I don\u2019t have enough bilingual supervisors to train them, so we are implementing Latin American Spanish voice-picking. I couldn’t do this with any other method.<\/p>\r\n Director of Fulfillment and Logistics<\/cite><\/p>\r\n<\/blockquote>\r\n\r\n <\/p>\r\n\r\n Providing multilingual voice picking solutions<\/a>\u00a0that are flexible and supportive of employees\u2019 needs means warehouses can attract and retain more qualified workforce faster. It\u2019s not just the hardware and software that makes a difference, though; the personal support Mountain Leverage offers every step of the way, from consultation to implementation and then continual 24\/7 coverage<\/a>, ensures your workflow is as efficient, accurate, and employee-friendly as possible.<\/p>\r\n\r\n \u201cI called your team Wednesday night, and 24 hours later, we already have a game plan in place, a scope of work in the mix, and someone flying here in two weeks,\u201d said the Director of Fulfillment and Logistics. \u201cVoice is a tool. What makes it truly successful is not the software – it\u2019s you guys. I don\u2019t have this kind of relationship with any one of our suppliers. That is what makes voice successful for us.\u201d<\/p>\r\n\r\n <\/p>\r\n\r\n START THE CONVERSATION:<\/strong>\u00a0<\/em>If you\u2019re ready to empower your multilingual or non-English speaking employees to perform their best and help you meet your numbers, <\/em>book a free discovery call with our experts today.<\/em><\/a><\/p>\r\n\r\n DIVERSITY, EQUITY, AND INCLUSION:<\/strong> Check out a recent episode of <\/em>Mountain Leverage\u2019s podcast, Heads Up,<\/em><\/a> to learn more about how diverse talent results in the best talent in the supply chain.<\/em><\/p>\r\n\r\n <\/p>\r\n [\/vc_column_text][\/vc_column][\/vc_row]<\/p>","protected":false},"excerpt":{"rendered":"\r\n
THE RIGHT TECHNOLOGY FOR THE RIGHT OUTCOME<\/h5>\r\n\r\n
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