After 15+ years of using voice technology for maintenance inspections, a Canadian automotive parts manufacturer explored whether it was time to upgrade, or replace, their workflow technology with Augmented Reality (AR).
They put both technologies head-to-head in a paint job inspection trial, comparing responsiveness, usability, and task accuracy. Despite AR’s promise and appeal, it introduced unnecessary complexity and couldn’t match the real-time performance or hands-free efficiency of their existing voice-guided workflows.
The verdict? Voice prevailed. The operations team chose to not only retain but modernize their voice solution, confident it remains the superior tool for frontline workers handling safety-critical inspection tasks. Check out the full story below.
