Optimizing Voice-Picking Efficiency and Accuracy for a Leading Retail Label Manufacturer

Working with Mountain Leverage, a major retail label manufacturer in the US and Mexico improved its operational efficiency by addressing frequent voice misrecognition and labeling errors.
A smiling voice worker wearing a headset and pulling a cart

Pressure was higher than ever to turn the operation’s performance around. 

A label manufacturer with facilities in the US and Mexico faced operational challenges associated with frequent voice misrecognition and labeling errors, resulting in hefty fines and disruptions to customer loyalty.

By working with Mountain Leverage, they were able to significantly improve voice recognition and create a custom data validation solution, including a scan verification process and enhancing inventory management. 

As the solution goes into implementation, this manufacturing company will see reduced labeling errors and improved overall accuracy, resulting in increased efficiency and cost savings. Check out the voice story below.