News and Trends

“It’s been magic. We thought this was going to be the most complicated rollout and it turned out to be simple. The warehouse personnel has really taken to it. It’s been a game changer for them.” – Dennis Hernandez, VP IT, Quirch Foods

With over 500 episodes of his own supply chain podcast under his belt, Kevin Lawton has lots of insights to share. Our founder and president had the chance to sit down with Kevin and pick his brain on everything from the supply chain to executing on passion projects.

As Mountain Leverage commemorates 20 years of supporting our customers and driving excellence, we reflect on the invaluable lessons our team has learned along the way. These lessons help shape our culture and approach as we look to the future.

Are you prepared for the massive shifts coming to the food and beverage supply chain? If you’re not up to date with the latest regulations and trends, your business could be left scrambling to comply or, worse, risking hefty fines and reputational damage. Learn how to stay ahead–download the guide.

With a potential East Coast port strike looming, businesses are bracing for a disruption that could ripple across supply chains in the US. Discover how this historic labor dispute might impact warehouses, inventory, and holiday sales—and learn practical strategies to stay ahead of the challenges.

We are thrilled to share that Mountain Leverage has been named to SupplyChainBrain’s 2024 100 Greatest Supply Chain Partners List. We strive day in and day out to prioritize our customers’ experiences and provide impactful outcomes when partnering with us, and are grateful to be recognized among this group for a great customer partnership.

According to Amazon’s own internal data made available in the Senate report, there are almost 45 injuries for every 100 warehouse workers during peak seasons such as Prime Day and holidays. So how can supply chain leaders easily make changes that will protect both workers and reduce operating cost?

Mountain Leverage and voice-enabled distribution center American Woodmark will appear on the invitation-only educational documentary program, Viewpoint, airing on public television stations across America this month.

Learn what to expect during implementation when you partner with Mountain Leverage. Our expert team works tirelessly to understand your goals and needs and ensure an unparalleled level of customer service.

D365 SCM users look to Mountain Leverage as the leader in voice expertise to deliver outcomes that dramatically impact labor, order accuracy, and efficiency. Learn more about Mountain Leverage’s exclusive Ascend™ voice connector and see how you could embrace a seamless voice-enabled warehouse.

Investing in robotics sounds great on paper, but can be a huge risk and disruption to operations. If you don’t sell out to robots today, does that mean you’ll be left behind in the future? Possibly, but there are alternatives that can deliver great results immediately, while starting you down the path to automation.

“For the first time in history, digital natives are beginning to outnumber those who began their careers before the internet.”

As warehouse workers across the country are suing over privacy concerns, Mountain Leverage is committed to championing you and all of our voice customers. If you’re using a Honeywell voice system, here is a summary of the lawsuits and a flyer to help your internal team prepare and mitigate risk.

As a Supply Chain leader, you know the stress wont let up in 2024. Unpredictable consumer behavior, inflation, global trade complexities, climate events, and technology are going to have a significant impact on operations.

In this episode, material handling industry expert Shari Altergott describes the importance of the customer experience, how to implement it into your company’s strategy, and how the minimum is not enough when focusing on CX – it’s an all-in effort.

Innovation can sprout from anywhere – not just in Silicon Valley or metropolitan areas. Mountain Leverage is the leading provider of voice-enabled workflow optimization solutions for the supply chain industry. Learn how our humble roots in rural West Virginia have shaped us into a unique and culturally ardent company best equipped to support the hundreds of customers who rely on us.

Ecommerce growth rates continue to rise year over year, even after the massive jump of 2020. Leveraging yesterday’s tools and processes for today’s realities is an invitation for competitors to gain a foothold and shift the customer preferences. As e-Commerce continues to grow at this robust pace, the case for voice-enabling the selection processes in your DC are too compelling to ignore. Want to learn how you can stay a step ahead of competitors?

The holiday season isn’t all tinsel and tidings – supply chain leaders are growing more aware of the impending stress coming at them in the new year. Now is the time to make business decisions that will set your operations up for sustainability and scalability over the next few years, no matter what comes your way.

When you start working with Mountain Leverage to implement or support your voice system, we are committed to keeping your system and crew operating at peak performance. That’s why, in addition to the expert services of our 24/7 support team, we offer on-site health checks.

Are you up-to-date on the ever-changing landscape of warehouse productivity? Even if you have the time to keep up with industry trends, it can be difficult and exhausting to sort through dozens of articles daily to keep up with the speed of developments. That’s why we pooled our knowledge and resources to identify three major operations trends right now with information on how to be proactive about them.

If you process, pack, distribute, or supply wholesale foods, you need to review the Food Traceability List to find the food products that are required to show their path from farm to almost table. Mountain Leverage has been designing supply chain solutions that report on this data in meaningful, actionable ways for decades.

Staying on top of headcount while still running at maximum productivity is the key to success. Replacing all laborers with robots and automated technology isn’t feasible or necessarily responsible, but you can give workers the tools they need to perform better, faster, and smarter, making them into more valuable assets to your organization in the long run.

Ask any fleet manager the value of having every tech doing a M&I process the exact same way every time and they’ll give you different answers on why it’s valuable, but they’ll all agree on one thing: the value of process adherence is enormous. With improved efficiency, operational insights, and less time and money lost to safety incidents, a Mountain Leverage M&I voice solution can help you reach your goals.

In today’s fast-paced world of warehousing and logistics, staying ahead of the curve requires efficient, adaptable, and integrated solutions. That’s why we offer the Ascend™ solution, a powerful offering that combines versatility, integration capabilities, and advanced workflow optimization to drive productivity and prepare businesses for automation in the future.

The Panama Canal is currently experiencing the lowest water level in over a century, heavily limiting shipping access. Is your warehouse or distribution center prepared to meet global supply chain challenges? In this blog, we take a look at how voice can help you stay agile and responsive to supply chain issues that are out of your control.

So you’ve implemented a new voice solution in your warehouse or distribution center and are looking forward to the savings it will provide. But what do you do now to take full advantage of it and make sure your investment pays off to the fullest?

We sat down with our in-house return on investment (ROI) experts, Doug Hopper and Duane Hoff, to learn more about the ins and outs of ROI. With their combined 55 years of experience, Doug and Duane know exactly what it takes to create a successful new solution that pays for itself.

We hear it over and over again – supply chain leaders have had to stay on their feet throughout these last few years of market disruption. Under pressure and facing uncertainty, it may be easy to put off big projects out of fear of losing the time and resources you need for day-to-day operations. Unfortunately, sticking to the status quo may be your most risky and expensive option in the long-run.

When you start working with Mountain Leverage to implement or support your voice system, we are committed to keeping your system and crew operating at peak performance. That’s why, in addition to the expert services of our 24/7 support team, we offer on-site health checks.

So you’ve just realized that your warehouse or distribution center is missing voice accessories or equipment that your employees need to achieve their highest productivity. You could submit a purchase order, wait for a quote, and then hope that everything arrives in the next few weeks…. or, you could order from the Mountain Leverage Store and enjoy the following benefits:

How are you arming yourself not just to survive the unexpected, but to grow your business throughout it?

With labor shortages plaguing businesses left and right, are you prepared to keep your warehouse or distribution center running at peak performance?

Join Mountain Leverage at ProMat 2023 at our booth N6560 to learn more about our warehouse automation and voice offerings.

In a busy distribution or fulfillment center, time is money. Every fraction of a second you can shave off of completing an order saves your organization money by improving labor efficiency and customer satisfaction. If your workers need to scan during their picking process, they probably consume valuable seconds per pick trying to get close enough to the barcode to scan it fully.

What sets Mountain Leverage Hands-Free, Eyes-Free™ voice solutions apart from the voice technology you might already be familiar with, like Siri, Cortana, and Alexa?

“My priority is making sure you’re utilizing your products and services to the fullest extent and getting the absolute best value out of working with us,” Jaime says.

Recently, a security researcher identified a number of major software vulnerabilities with the potential to cause serious harm to VMware users. Knowing our customers and partners rely on many programs and systems, the Mountain Leverage technical support team is here to help answer your data security questions.

If you’re considering implementing voice technology in your warehouse, you might be wondering how difficult it is for workers to make the switch. This makes perfect sense, as lost productivity from a new system hurts the bottom line and pushes back the return on investment. Fortunately, Mountain Leverage voice solutions offer three significant advantages over both traditional picking methods and other voice providers.

Automated. User-friendly. Efficient. These are probably just a few of the buzzwords you’ve heard floating around about robotics. 

    Earlier in the year, many pundits talked about a steep decline in retail eComm activity following the massive growth during the pandemic years. But that isn’t what’s happening now.  The headline: Online retail sales growth may have slowed…

Let’s get straight to the point: warehouse and distribution center safety is extremely important because unsafe work environments slow down operations, create labor issues, and hit the bottom line directly.

Fuel prices go up and down all the time, sure. But with diesel well on its way to six dollars per gallon or more, businesses everywhere are facing unprecedented costs. Along with rising inflation and difficulty sourcing goods from around the world, everyone is looking for ways to cut costs. Where to start?

With Memorial Day just around the corner, we sat down with veteran and Mountain Leverage Founder and CEO Alex Reneman to hear his reflections on the holiday, how his upbringing shaped the direction of our company, and the impact of his service on our core values. To Alex, Memorial Day is all about honoring sacrifice; something he strives for in every aspect of life. 

In a recent project with a pool supply company, Mountain Leverage addressed the challenge of making sure WMS data remains accurate while keeping put away and replenishment processes as quick and efficient as possible.

Between rising inflation, labor shortages, and the inability of production to keep up with commodity demand, it can feel like a terrible time to be in an industry that relies heavily on the global supply chain. What can the pandemic and Russo-Ukrainian War tell us about where the supply chain is headed and more importantly, how can we be prepared to rise to the challenge?

  MANCHESTER, UK — Dakota Integrated Solutions Ltd, a real-time data capture, printing, mobility and support solution specialist, is delighted to announce its partnership with Mountain Leverage, a global industry leader in voice solutions for logistics, warehousing and operations, and…

Every one of our frontline support engineers is a seasoned voice specialist who is genuinely dedicated to resolving your issues the first time and will continue checking in on you as needed. Meet some of the worlds top problem-solvers:

We’re extra grateful for the genius programmers who are part of the Mountain Leverage family and who help us develop world-class voice solutions at warehouses of all sizes, industries, and locations!

When picking errors are on the rise, customer satisfaction is dropping, and employee safety is in question, it may be time to reconsider your picking technology. 

Voice can be just as powerful in industries, such as maintenance and inspection, where technicians perform vehicle checks in hard-to-navigate locations and still need an efficient way to record data. Mountain Leverage helps M&I shops automate and streamline processes through voice solutions.

Warehouse picking key performance indicators can tell you what’s holding you back from peak performance, whether it’s a sluggish workflow that’s consuming time, employees who need more support, or a trouble spot where mistakes commonly occur.

As part of Mountain Leverage’s support offerings, we provide the industry’s easiest process to purchase new and official brand accessories for your voice system through our online store. When you’re in the market for new headbands, consider your options to provide the most comfortable and durable head pieces for your voice-picking team members.

Every second counts when you’re behind on orders, short on staff, and facing higher than ever expectations from management around accuracy and throughput. Do you know where your seconds are going?

Warehouses of all sizes and kinds rely on Mountain Leverage to help solve problems through voice picking solutions built around their unique needs. We’re with you every step of the way, from understanding your pain points, designing solutions just for you, implementing a combined hardware and software solution that meets your needs, and providing continual 24/7 support as a true partner.

Join Ilias Simpson, CEO at bpost and Radial, and Heads Up host Alex Reneman, CEO of Mountain Leverage, as they dive into why diverse talent truly results in the best talent, how supply chain companies can better prioritize inclusion in the workplace, and what it’s been like to lead an eCommerce operations company during a global pandemic.

Still using RF scanners? Have you considered the switch to voice-directed picking but don’t know where to start? Find out how using voice technology could make three tangible differences in your distribution center.

As companies seek to acquire quality warehouse space in non traditional locations, and have those buildings up and performing at a high level as quickly as possible, voice-enabled picking technology may be the best consideration. 

Voice-enabled picking creates a direct dialogue between your company’s mission critical systems and your team members via the simplest means possible: a conversation in plain language they use every day, utilizing the same voice-prompted technology that permeates most of our daily lives.  Let’s take a look at the top benefits of voice picking.

Most distributors don’t have the required expertise to develop new product ordering processes, so this presents a ripe opportunity for solution providers to step in and lead. How does this affect your warehouse or distribution center?

Mountain Leverage CEO, Alex Reneman, sat down with new Honeywell Voice Solutions GM, Ray Bales, for an eye-opening interview about the future of the company’s workflow solutions and their impact on today’s supply chain.

For the largest segment of today’s available workers for warehouse and DC environments, putting on a headset is like putting on a uniform … and their game face!  Hiring managers inside the supply chain and logistics industries would do well to mirror inside their warehouses and DCs the voice-centric technology that is so appealing to much of today’s available workforce. 

For companies that prefer to outsource their task upgrades, Mountain Leverage is offering a complete fixed-price task update package to bring your Honeywell A700X terminals up to the new latest standard! Faster than ever, you’ll have completely upgraded solutions, and be ready to focus your efforts on problem-solving and adding value for your current and new customers!

Love it or hate it, speech recognition technology is now a part of our daily life. With U.S. revenue growth projections of 16% year over year, expect to find yourself talking to more and more machines over the course of your day.