Technical Support Engineer

In this role, you will take ownership of day-to-day support issues reported by our customers, working directly with customer contacts to collect logs, analyze issues, and drive resolutions. You will collaborate closely with our internal development team to ensure all customer problems are effectively resolved. Additionally, this position involves proactive reporting on technical issue statuses and customer system health, along with performing quality assurance testing for new system functionality and bug fixes.

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Job Category: Join our pipeline for potential hires
Job Location: Remote

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