Below is a letter by Rick Sims, Director of Operations at Navajo, Inc., a Mountain Leverage voice customer, written as we celebrate a significant joint milestone:
It’s hard to believe it’s been a decade since we embarked on our journey together! Back in 2014, when Cashco was just finding its footing, we took a leap of faith and partnered with Mountain Leverage. From the very beginning, it was clear we had found something special.
While there was initial hesitation about investing in a voice solution, the instant ROI approach through the lease program made it an undeniable opportunity. I’ll admit, I was a bit nervous at first, putting my faith in this innovative approach. But any doubts quickly vanished when your implementation team arrived on site. Their dedication to understanding our unique business needs, rather than forcing us to fit into a pre-existing mold, was truly impressive.
Throughout the entire design and implementation process, we felt supported every step of the way. Any challenges we encountered were swiftly addressed and resolved. Even after ten years, your unwavering commitment to customer service shines through. A quick email to your support team is always met with a prompt and helpful response.
A couple of years ago, after a disappointing experience with another voice solution in our Denver facility, we knew who to turn to. We reached out to Mountain Leverage, and once again, from that very first onsite meeting, we were filled with confidence. Your ability to truly understand our operations before even beginning the design process sets you apart.
We are so grateful for your partnership and look forward to many more years of collaboration and success. Congratulations on reaching this incredible milestone of 20 years of excellence! We can’t wait to celebrate your 40th anniversary with you.
Thank you!

Rick Sims
Director of Operations
Navajo Incorporated