Blog (page 2)

In a busy distribution or fulfillment center, time is money. Every fraction of a second you can shave off of completing an order saves your organization money by improving labor efficiency and customer satisfaction. If your workers need to scan during their picking process, they probably consume valuable seconds per pick trying to get close enough to the barcode to scan it fully.

What sets Mountain Leverage Hands-Free, Eyes-Free™ voice solutions apart from the voice technology you might already be familiar with, like Siri, Cortana, and Alexa?

“My priority is making sure you’re utilizing your products and services to the fullest extent and getting the absolute best value out of working with us,” Jaime says.

Recently, a security researcher identified a number of major software vulnerabilities with the potential to cause serious harm to VMware users. Knowing our customers and partners rely on many programs and systems, the Mountain Leverage technical support team is here to help answer your data security questions.

If you’re considering implementing voice technology in your warehouse, you might be wondering how difficult it is for workers to make the switch. This makes perfect sense, as lost productivity from a new system hurts the bottom line and pushes back the return on investment. Fortunately, Mountain Leverage voice solutions offer three significant advantages over both traditional picking methods and other voice providers.

Automated. User-friendly. Efficient. These are probably just a few of the buzzwords you’ve heard floating around about robotics. 

    Earlier in the year, many pundits talked about a steep decline in retail eComm activity following the massive growth during the pandemic years. But that isn’t what’s happening now.  The headline: Online retail sales growth may have slowed…

Let’s get straight to the point: warehouse and distribution center safety is extremely important because unsafe work environments slow down operations, create labor issues, and hit the bottom line directly.

Fuel prices go up and down all the time, sure. But with diesel well on its way to six dollars per gallon or more, businesses everywhere are facing unprecedented costs. Along with rising inflation and difficulty sourcing goods from around the world, everyone is looking for ways to cut costs. Where to start?

With Memorial Day just around the corner, we sat down with veteran and Mountain Leverage Founder and CEO Alex Reneman to hear his reflections on the holiday, how his upbringing shaped the direction of our company, and the impact of his service on our core values. To Alex, Memorial Day is all about honoring sacrifice; something he strives for in every aspect of life. 

In a recent project with a pool supply company, Mountain Leverage addressed the challenge of making sure WMS data remains accurate while keeping put away and replenishment processes as quick and efficient as possible.

Nobody wants to start their day with a call from IT, but not getting a call at all and finding out there’s a server problem impacting workflow is even worse. Having your server close to home is helpful for many reasons, but it can sometimes be a hassle as well. What should you do when you get that dreaded call from IT, or when something breaks?

Between rising inflation, labor shortages, and the inability of production to keep up with commodity demand, it can feel like a terrible time to be in an industry that relies heavily on the global supply chain. What can the pandemic and Russo-Ukrainian War tell us about where the supply chain is headed and more importantly, how can we be prepared to rise to the challenge?

Alexa, Siri, Cortana, and other personal voice assistants are mainstays of daily life. How can you indirectly leverage this to the benefit of your warehouse or distribution center?

If employee attrition is high, maybe the question to ask isn’t, “Why does no one want to work here?” A better question to ask in today’s challenged labor market is, “What can I do differently to attract and retain new workers?”

When a pool supply company had just eight weeks in a summer to make enough revenue to last the rest of the year, but they couldn’t find qualified employees to make it happen in their warehouses, they pushed their search for workers further and wider and came across an increasing population of willing workers who don’t speak English.

Every one of our frontline support engineers is a seasoned voice specialist who is genuinely dedicated to resolving your issues the first time and will continue checking in on you as needed. Meet some of the worlds top problem-solvers:

We’re extra grateful for the genius programmers who are part of the Mountain Leverage family and who help us develop world-class voice solutions at warehouses of all sizes, industries, and locations!

When picking errors are on the rise, customer satisfaction is dropping, and employee safety is in question, it may be time to reconsider your picking technology. 

Whether they realize it or not, many warehouses lose significant amounts of money each year through uncaptured services, misplacing invoices, receiving chargebacks from unhappy customers, and wasting administrative time with manual data entry.

Voice can be just as powerful in industries, such as maintenance and inspection, where technicians perform vehicle checks in hard-to-navigate locations and still need an efficient way to record data. Mountain Leverage helps M&I shops automate and streamline processes through voice solutions.

Warehouse picking key performance indicators can tell you what’s holding you back from peak performance, whether it’s a sluggish workflow that’s consuming time, employees who need more support, or a trouble spot where mistakes commonly occur.

Voice-picking warehouses have a unique feature that reduces picking errors called check digits. How could check digits reduce errors in your warehouse or distribution center?

As part of Mountain Leverage’s support offerings, we provide the industry’s easiest process to purchase new and official brand accessories for your voice system through our online store. When you’re in the market for new headbands, consider your options to provide the most comfortable and durable head pieces for your voice-picking team members.