Unlock Hidden Productivity in Your Dark Data

Your voice system is already collecting tons of great data. Ascend Analyzer helps you translate it into real time and cost savings.

What Productivity Gains Are Hiding In Your Dark Data?

We all know data is underutilized; IBM says that 90% or more of data isn’t fully used! Dark Data is information that is automatically collected and stored during routine operations that is buried and never analyzed or used for decision-making.

We're Shining Light on Dark Data

Demystifying Dark Data can be free and simple:

  1. Upload a copy of your logs using our secure form below
  2. Our Ascend Analyzer reviews the logs
  3. You get a custom report reviewed and explained by a Mountain Leverage voice expert

Not sure if you have logging enabled, or how to download and upload logs? We've got you covered:

Enabling and Downloading Logs

Enabling and downloading logs in VoiceConsole is an easy process, as this five minute video demonstrates!

You can also follow along with a PDF, if that’s more your style.