We Can Help You Achieve Your Goals

Take a look at what our customers have to say.
From mega 3PLs to locally-owned manufacturers, companies around the world agree that we really know how to deliver best-in-class voice solutions.

Training


  • Trust me, learning how to use this is going to be the easiest thing you ever do here.

  • I hadn’t picked for years and tested it just to see...after picking on voice for just a few hours, I was almost at my peak of what I was doing on RF

  • We have a gentleman that just started two weeks ago. Normally, he should be pulling at a 120 by his 30 day review. We've got individuals that are now doing that on their 2nd day.

Accuracy


  • You know it’s working when a driver comes in and says,'What's going on? We haven't had a mistake in three weeks!

  • See this? Our errors at put to light are usually around 3% and today we're under 2% with 3 zones on voice.

  • Trouble percentage significantly reduced, especially during peak times.

  • There’s also been an increase in the level of accuracy. Having to do rework on orders that may have been picked incorrectly has been decreased significantly.

Productivity


  • Once we started using the new VoiceLink reports with our staff we saw a +40% improvement in their picking rates.

  • When we invested in voice technology we were hoping to get our pickers to 40 - 80 eaches/hr.  Unbelievable, we hit 120 eaches/hr in just the first 2 weeks!

  • Only 1 picker today 30 an hour by herself!! Voice amazing. Picker impressed with her own performance today.

  • She's picking over 400 units an hour already which is unheard of.

  • We’re at the 90 day mark, and from what I can gauge, it’s all positive results- especially with productivity. We’re seeing about a 16% in units per hour increase.

Management / Visibility


  • Once we started using the new VoiceLink reports with our staff we saw a +40% improvement in their picking rates.

  • For me, the customization aspect was huge. Some of the functionality we get with voice, we weren’t able to get within our WMS. Having the real time visibility more more into the pick process managing the workflow was critical, managing the flow to the overall operation.

  • A non financial benefit that we find important is that we can gauge what time individuals are going to be going home. In the past, it was,”how much more? how much more??” now I can direct them and let them know they have about an hour left.

  • Everybody is very happy to know that now we have more visibility into our process that we didn’t have before. Being able to manage those workflows from area to area and the overall balance of the operation has been very critical.

  • Our biggest ‘aha’ moment was voice enabling the IV processes. Before voice, the documentation was hard to track. It has really cleaned up a lot.

  • Does voice save me time? Easily 6 hours or better a night. I can take a vacation and not have to worry about this case of papers to take care of when I get back.

Employee Satisfaction


  • The unit testing is going well after issues setting up on our network side.  It was dormant about 4 days.  I got it out on the floor and they did not want to give it back to me when they finished, they wanted to keep it, it performed so well

  • 10 times better than the old way.

  • We took voice out of our IV team for a week just to see how it went- the next day, we were getting asked,’When are you putting it back in??’ They were very unhappy to wait even a week to get it back.

  • A non financial benefit from the voice reports that we find important is that we are now  able to gauge what time our staff can go home. In the past, we heard,”How much more? How much more??” Now I can firmly let them know how long their work day will be.

Integration / Implementation


  • We really thought this would take over a week to implement- we were shocked when it was complete in three days.

ML as Partner


  • Norm and Ray, I appreciate the time in this.  I really do, Your dedication, heart, and soul is showing.  I don't want that to be missed. I can't thank you enough.

  • The reason we chose Mountain Leverage is because they knew our business.

  • I wish every partner we worked with was like Mountain Leverage.

  • Of all the vendors we worked with, these guys at Mtn Leverage are the best. With most companies, when you sign on the dotted line, they disappear. Mountain Leverage has been supportive, they’ve been there, and if something isn’t working, they work with you until it does.

  • I just want to commend you for having such an outstanding team. They all were tremendous help driving the project to completion. I have been doing SAP work since 1996 and this effort sits up at the top of the list.

  • It’s very clear that we could not hope for a better qualified and professional team to work with.

  • Dan was wonderful in helping us solve our technical challenges and that’s exactly what we are looking for in a Voice Vendor.

Overall Investment


  • Of all the vendors we work with, these guys at Mountain Leverage are the best. With most companies, when you sign on the dotted line, they disappear. Mountain Leverage has been supportive, and if something isn’t working, they stay with us until it does.

  • I was nervous to make the switch from paper to voice. Now that we've made the switch and I see the results- you cannot argue with results. We have gone from 90 days down to 5 days on a training period. We have increased our productivity by 30%. We have increased our accuracy performance, which was astronomical. For a picking warehouse, people would be crazy not to take a look at voice.

  • Using the Vocollect system, the benefits that we’ve seen have been a decrease in our training time, an increase in our productivity, and also an increase in accuracy. All our of items get picked once, touched once, packed once, and it goes out the door a lot quicker than it used to with RF.

Voice Upgrades


  • Of all the vendors we work with, these guys at Mountain Leverage are the best. With most companies, when you sign on the dotted line, they disappear. Mountain Leverage has been supportive, and if something isn’t working, they stay with us until it does.

  • We’ve been using SR20 headsets and just tested the new SRX2 Wireless Headsets. We saw a 9% increase in productivity and the picker didn’t want to give it up!

Testimonials